Terms of Service

Last updated: July 6, 2026

These terms govern use of loclbox.com and the LOCLbox platform, operated by LOCLbox ("we," "us"). By creating an account or using a LOCLbox page, you agree to these terms.

The service

LOCLbox provides local business pages, directory listings, lead capture, appointment scheduling, two-way text messaging, rewards tools, and payment processing for small service businesses. Free and paid plans are described on our pricing page; paid plans renew monthly until cancelled.

Payments

Payments are processed by Stripe. Merchants receive payouts through their connected Stripe account. Processing fees are disclosed in the merchant dashboard. Clients who save a card at booking and agree to a business's cancellation policy authorize that business to charge the disclosed no-show or late-cancellation fee to the saved card in accordance with the policy they accepted.

SMS program terms (LOCLbox Notifications)

By opting in during booking, you consent to receive appointment-related text messages (reminders, confirmations, cancellation notices, and reward updates) from the business you booked with, sent via the LOCLbox platform.
Message frequency varies with your appointment activity (typically 1–4 messages per appointment).
Message and data rates may apply.
Reply STOP to cancel at any time. Reply HELP for help, or contact [email protected].
Consent is not a condition of purchasing any goods or services.
Carriers are not liable for delayed or undelivered messages.

Acceptable use

Merchants may not use LOCLbox to send unsolicited messages, spam, or content that is unlawful, deceptive, or infringing. Merchants are responsible for the accuracy of their business information and for honoring the policies they publish. We may suspend accounts that violate these terms or applicable messaging regulations.

Disclaimers & liability

LOCLbox is provided "as is." To the fullest extent permitted by law, we disclaim implied warranties and are not liable for indirect, incidental, or consequential damages. Our total liability for any claim is limited to the amounts you paid to LOCLbox in the three months before the claim arose.

Changes & contact

We may update these terms; material changes will be reflected by the date above. Questions: [email protected].