SMS Program & Consent
Program name: LOCLbox Notifications · Last updated: July 6, 2026
LOCLbox sends appointment-related text messages on behalf of the local businesses that use our platform. This page documents exactly how a client opts in, what they receive, and how to opt out.
How clients opt in
When a client books an appointment on a business's LOCLbox page, the booking form presents an explicit SMS Messaging Agreement before the booking can be submitted. This is what the client sees:
What clients receive
- Appointment reminders (e.g., 24 hours before an appointment)
- Booking confirmations and confirmation requests ("Reply YES to confirm")
- Cancellation and reschedule notices
- Reward-program updates, where the business has rewards enabled
Message frequency varies with appointment activity, typically 1–4 messages per appointment. Message and data rates may apply.
How to opt out
Reply STOP to any message to opt out immediately. Reply HELP for help, or email [email protected]. Opt-outs are honored automatically and permanently unless the client re-subscribes by replying START.
Privacy
No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Opt-in data and consent records are used solely to deliver the messages described above. Full details in our Privacy Policy.